SERVICES
ISO 9001 Accreditation:
NCA ANZ are the global leaders in standards and ISO 9001 accreditation.
We offer a full suit of key turning solutions for your organisation in order to align it with the highest international scientific standards, which is paramount to taking your business successfully into the 21st Century.
We roll up our sleeves and do all the work. We evaluate your current policies and procedures align them to the standards. If there is work to be done, we carry out that work. We will update your existing policies utilising our skilled and qualified staff. If you do not have policies in place, we will write these policies from scratch for your organisation.
We are not just advisors, we will also carry out the accreditation process and certify you to ISO 9001:2015, REGARDLESS OF YOUR INDUSTRY!
Dental Auditing:
Every Dental practice in ANZ requires at least one audit every ten years. The reason for this is to ensure that your policies align with your practices within your business.
The most important area in your practice is that which attains to infection control (IC). It is absolutely important that you apply the International Scientific Standards into your IC within your dental practice. The last decade alone has seen more than 25 practices across ANZ close their doors due to IC breaches. This was not the fault of the practices themselves, but rather a lack of education and training by industry associations and misinformation by sales companies in relation to advice on protocols in the IC area.
Your practice is its own business, its own entity, and is responsibly for its own IC protocols. This was asserted by the Dental Board of Australia in July 2022.
To write policies that align with the scientific standards requires the services of a biochemist. NCA ANZ's biochemists and qualified auditors will custom write your practice policies to the International Scientific Standards which are embedded into your Dental ANZ standard: ASNZ 4815:2006, which all OVERRULE national guidelines for dental.
Sit back, relax, and let NCA fix your entire protocols in your practice. We will also train and certify each individual staff member and certify the practice itself to ASNZ 4815:2006. We make it happen.
By utilising NCA as your professional scientific partner, you will receive PROPER qualified advice whenever required, and ongoing training free of charge for all staff members. Every accreditation will pass without the need to alter any policies or re-audit the practice.
You will also see a dramatic cost reduction in your practice in both labour and products, as alignment with the ISO Standards reduces unnecessary workloads for staff, particularly in the steri area, and on unnecessary products purchased.
Most importantly, the audit will protect your practice against any patient litigation in relation to infection control matters.
Protect Your Practice!
Medical & Hospital:
Long has there been a requirement for services to universalise infection control (IC) products, training and education and compliance in the CSSD. Standards drive IC in this area, and yet each hospital and day surgery still continues to operate differently to another hospital and day surgery when it comes to IC monitoring.
NCA can utilise the standards to re-write your IC policies as well as train your staff in the scientific standards. Resulting in, not just confidence, but invoke the most competent staff in the most important area of the hospital, which is the CSSD.
Scientific standards are greatly misinterpreted by national guidelines, and essentially point policymakers and nurses in the wrong direction when it comes to the validation of instruments.
NCA will fill the knowledge and compliance gap, which will also cut down costs dramatically for your facility.
NCA Legal:
Specialising in conforming to standards to ensure your practice is air tight when it comes to protection from possible patient litigation.
See the Legal section on the home screen.
STANDARDS
Standards are what each facility within the healthcare industry are measured by for effective best practice and patient health and safety. There are several agencies within each healthcare professional which provide guidelines in that specific area of practice, however these guidelines are an interpretation of a standard associated with the facility.
Most regions around the world in healthcare have their own standards. In Australia we have the Australian and New Zealand Standards (ASNZ). These standards indicate policies and procedures within each healthcare profession which must be adhered to. For example: in the dental office based practice environment, the Australian Standards indicate that each practice must display a certain level of sterility assurance for their surgical instruments used on patients. The issue with this standard is that it does not explain to the practice, as to how they can achieve this. To find the answer, the practice must turn to several other standards such as European (EN) and International Standards (ISO), to find the answer. This can be a complicated process, particularly since the standards are written in legal jargon.
Many professional affiliated bodies within each healthcare sector misinterpret the standards in the area of infection control and sterility assurance. The reason why this happens, is because these areas are specifically scientific areas, and ideally a scientific background is required to understand the interpretation of the standards. Most of the time this is lacking in professional affiliate bodies in each industry.
NCA have the scientific, nursing and engineering background, well as decades of experience in the field of sterility assurance. We understand how the standards work and how to interpret and implement them into healthcare facilities within infection control.
Each facility is responsible for the health and safety of their staff and patients and will be held accountable against the standards to that facility if there is an incident involving health and safety that did not adhere to its standard. It is very important that each facility understands how the standards work and that the facility is fully compliant with these standards, especially in infection control.
NCA are the specialists in this area.